Terms & Condition

ShopBy Terms and Condition

1. INTRODUCTION

Please read these terms and condition completely. We reserve the right to modify this page at any time. You agree to these terms and conditions by using our site. Do not use our website if you do not agree to these terms and conditions.

2. SHOPBY ONLINE MALL RETURN, REFUND AND REPAIR POLICY

This is the Return, Refund and Repair policy of ShopBy Online Mall and applies where you make a purchase online.

3. OUR RIGHTS TO USE YOUR CONTENT

3.1 – Your grant to us a worldwide, irrevocable, non-exclusive, royalty free license to use, reproduce, store, adapt, publish, translate and distribute your material on our marketplace and throughout all of marketing channels, as well as in any current or future medium.

3.2 – You allow us the authority to sublicense the rights granted to you under section 3.1 in clause 3.2.

3.3 – You give us permission to file a lawsuit for violating the rights granted to us under clause 3.1

3.4 – you warrant and represent that any other moral rights in your material or content have been waived to the fullest extent permissible by applicable law, and you hereby waive all rights in your content to the fullest extent permitted by applicable law.

4. CHANGE OF MIND

Please make a wise choice because refunds are rarely given for simple changes of heart, bad decisions, or just finding the same things cheaper elsewhere. Before adding any orders to your shopping cart and submitting your order, it is advised that you thoroughly review any orders.

5. GOODS DAMAGED IN TRANSIT

Please get in touch with us right away if any items are delivered damaged. If the damaged items are returned, Propel Industries Limited will arrange for a replacement shipment or a price refund to you. Returning damaged goods in their original box with all attachments and/or manuals is required.

6. REFUNDS

Refunds are usually processed within 2 – 3 weeks. Most refunds are fully refunded in one week after we receive and process your return. We also do not refund cash but however, we encourage swap of products in its liquid cash equivalent.

7. RETURNS AND REPAIRS

You may return goods we have delivered to you by email or contacting our team and a staff will assist you with any return or repair. This may include inspecting the goods, arranging for the goods to be sent for repair or providing you with a replacement. Goods must be returned within 7 days of purchase. If any goods cannot be easily returned to us due to their size, the fault or because they have been affixed or installed in your premises, please contact our team and we will arrange an inspection to assess the goods.
Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time in which time may vary due to reasons beyond ours or the repairer’s reasonable control such as part availability and incorrect fault description.